Términos del servicio

This websitehttps://sagaforestalpellets.esIt is owned by SAGA FORESTAL SL , with NIF B42149286 and registered office at Calle San Lorenzo, 10, 42157 Covaleda (Soria), Spain .

  • Email: info@sagaforestalpellets.es
  • Telephone: +34 691 279 866

2. Acceptance of the conditions

Accessing and using this website implies full acceptance of these Terms of Service. If you do not agree with any of them, please do not use this site.

3. Products and availability

All products offered in our store are subject to stock availability. SAGA FORESTAL SL reserves the right to modify, suspend, or discontinue any product at any time without prior notice.

Product images are for illustrative purposes only. We strive to show colors and features as accurately as possible.

4. Prices

All prices shown on the website include applicable VAT according to current Spanish legislation. SAGA FORESTAL SL reserves the right to modify prices at any time; the price in effect at the time of order confirmation will apply.

5. Purchase and contract process

The purchase process is finalized when the customer receives order confirmation via email. SAGA FORESTAL SL reserves the right to refuse or cancel any order for justified reasons, in which case a full refund will be issued to the original payment method.

6. Payment

We accept the payment methods clearly displayed during checkout (credit/debit cards, secure payment gateways, and official payment methods). All payments are processed in euros (€) through secure platforms with SSL encryption, ensuring consumer protection.

7. Delivery

Shipping is completely free throughout Spain, including the peninsula, Balearic Islands, Canary Islands, Ceuta, and Melilla, without exception. Standard delivery takes 3 to 5 business days from payment confirmation (Monday to Friday, excluding national holidays). SAGA FORESTAL SL is not responsible for delays caused by the shipping company or force majeure.

8. Returns and Refunds

Returns are governed by our Returns Policy. In the event of a cancellation or approved return, the refund will be issued directly to the original payment method used by the customer during the purchase.

9. Responsibility

SAGA FORESTAL SL will not be liable for damages or losses arising from the incorrect use of the products, failure to comply with storage instructions or force majeure.

10. Intellectual Property

All content on this website (text, images, logos, design) is the property of SAGA FORESTAL SL or its content providers and is protected by Spanish and international intellectual property legislation.

11. Applicable legislation

These Terms of Service are governed by Spanish law. For any dispute, the parties submit to the courts of the consumer's domicile, in accordance with Royal Legislative Decree 1/2007.

12. Modifications

SAGA FORESTAL SL reserves the right to modify these terms and conditions at any time. Modifications will be effective upon publication on the website.